HappyLuke Casino Review

Established in 2015, HappyLuke claims to be the best thing since sliced bread and aims to create the most fun and inspiring casino in the world. It is run by a group a group of charming individuals that have been in the business for a long time and has become Asia’s top and trusted online gaming sites.

Happy Luke

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Something about 900 Casino games including 6 Live Casino Studio, HappyLuke’s Rewards Program, fast payouts and hassle free deposits! $1,500 Welcome Package! Daily 10% Reload Bonus

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The casino is fully licensed by the Cagayan Economic Zone Authority which is a regulator of an area in the Northern Philippines and is largely responsible for the growth of e-gaming in Asia. The site is primarily focused for customers in this section of the world.

NetEnt, Microgaming, Betsoft and a few others all contribute to the games on the site that include slot machines, blackjack, Caribbean poker, roulette and scratch cards for your gaming pleasure.

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HappyLuke Casino: First Impressions

Players first arriving on to the site will notice a modern blue a pink colour scheme that seems very fun to play and also welcoming. The usual welcome banner is not visible straight away and instead they have opted to promote their live casino section of the site with dealers advertising the games.

The top categories on the home page advertises Home, Jackpots, Slots, Video Slots, Live Casino, Table Games, Other Games and Promotions and there is also a testimonial section in which recent winners are advertised. As we scroll down the page it is easy to notice the popular games and new titles they have on offer. As we reach the bottom of the page we find a few normal categories such as About Us, Privacy Policy and Security etc. Everything seems pretty easy to find but it’s quite surprising that there is no promotional banner advertising the latest welcome bonus for new players.

The casino is browser-based which means that no additional downloads are needed to play on the site and allows easy access for the games as soon as you type your log-in details. Players who prefer their gaming on-the-go can do so as the casino is available on tablet and smartphone, and is compatible with iOS and Android devices.

Registration Process

  1. You can join the casino by clicking on the Join Now button highlighted in orange and situated at the top of the home page.
  2. This will then take you to a section where you will have to enter your personal details, a chosen username and password.
  3. Confirm you are over 18 and have read all the terms and conditions, and privacy section.
  4. Once all of this is confirmed – congratulations, you are now ready to play Happy Luke.

Signup with Happy Luke

The Happy Luke Facts

Software:
NetEnt, Betsoft, Play'n GO, Quickspin, Thunderkick, Evolution Gaming, Pragmatic Play, Ho Gaming, Ezugi, NextGen, Taishan, Asia Gaming, Yggdrasil
License:
Cagayan Economic Zone Authority
Online:
Since 2015
Support:
Live Chat, Email
Currencies:
Australian Dollars, Chinese Renminbi, Hong Kong Dollars, Indonesian Rupiah, Korean Won, Thai Baht, US Dollars
Languages:
Chinese, English, Vietnamese, Thai

Min. Deposit:
$10
Min. Withdrawal:
$10
Max Withdrawal:
$5.000 per day
Contact:
support@happyluke.com
Restricted Countries:
Hong Kong, Philippines, Singapore, United States, United Kingdom

General Happy Luke Casino Review:

The website is very easy to use and also welcoming due to their vibrant colour scheme and modern graphics. There may be too much information on the home page and it can seem a bit cluttered, also there is no welcome bonus which may lead to some players believing there is none. Overall though, it is a unique site and is fun to navigate around with some great games contributing to the quality of experience for players.

Promotions

New players arriving on to the site will be able to benefit from a first deposit bonus of up to $100 and receive a bonus of 100%. However, in order to receive this offer, you will need to make a deposit into your casino account and it does have a wagering requirement of 40x before you can withdraw any winnings.

There are other bonuses and promotions also available for existing customers such as the chance to win 100 free spins every month based on your deposit and wagering amount. Loyal customers will also get the opportunity to turn their loyalty points into cash and use them on games but again, there is terms and conditions that apply.

Available HappyLuke Casino Games

Happy Luke will really struggle to be rivaled in terms of games offered in a casino. There are over 950 different titles to choose from here including slots, progressive slots, table games and a live casino from top software developers.

As with most sites, slots feature predominately and there are over 888 at HappyLuke, including popular hits such as JokerPro, Starburst and Cleopatra. Players who dream of winning a big jackpot can try and do so by playing some of the progressive slots on show such as Mega Fortune, Divine Fortune, Arabian Nights and Hall of Gods.

Table game fans will be pleased to know that there are 55 varieties of this type, including roulette, blackjack, baccarat, poker, red dog and pontoon. All types of limits are available on these tables so it suits players of all stake sizes.

HappyLuke Mobile Gaming

Using your log-in details you can access Happy Luke on your phone without the need of any additional downloads or apps. Android and iOS are supported and you just have to type the casinos address into your toolbar. Even though the full selection of games isn’t available, there are still tons to choose from here and they work just as well as the desktop versions.

The HappyLuke Live Dealer Casino

Players wishing to experience a real-life casino can do so by choosing one of the six studios to play in. Each section is split into different areas of the world and are run by individual real dealers. There are the usual table games to choose from and again, all limit sizes are available.

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Banking

Deposit & Withdrawal Methods

  • Debit Cards: Visa
  • E-Wallets: Skrill, Neteller
  • Bank Transfer
  • Cheque
  • Pre-paid cards: Paysafecard
  • Others: EcoPayz

Currencies supported: USD, THB,CNY

Fees and Timeframes

Unfortunately, HappyLuke does charge transactions fees if you wish to make any withdrawals. There is usually a 2.25% charge with a maximum of $5. The minimum that you can withdraw or deposit is $10 while the maximum is $5,000. All deposits are processed within a couple of hours while players wishing to withdraw may have to wait up to 3 days depending on their methods.

Customer Support

Happy Luke manages to offer help to customers through a number of ways. One of the best methods of contacting a customer support agent is through the live chat option. Unfortunately, it is not available 24/7 but you will be able to speak to an advisor between the hours of 09:00-16:00. Alternatively, you can choose to email the casino through the address provided but disappointingly, there is no telephone number provided. It is probably best to try out the FAQ section before you seek help from an advisor though, as your question will more than likely, be answered on there. We found that there is a pretty fast response time from the live chat when accessible.

Our Happy Luke Rating:
  • Software / graphics - 91%
    91
  • Game variety - 91%
    91
  • Banking options - 90%
    90
  • Customer support - 89%
    89
  • Entertainment - 94%
    94

Summary

Even though maybe not the best thing since sliced bread, like Happy Luke claim to be, there is still a few factors that are worth mentioning. Firstly, the amount of games offered will struggle to be beaten by anybody and this is also helped by the variety they have on offer. This is mainly due to the top software developers they have working alongside them. There is also a great live games section with six different types of studio to choose from and a good selection of table games.

However, there are a few concerning issues that let the casino down. The promotions and bonuses offered for customers is pretty poor. The welcome offer is very small when compared to other casinos and there are also strict terms and conditions such as the 40x wagering requirements. Secondly, there aren’t many banking options that players have to choose from which could wipe out a large chunk of custom for the casino, and the fact players are charged for making withdrawals is another major blow. Not many customers will fancy having their winnings reduced for nothing. Lastly, even though they make an effort with the customer service in terms of the live chat option, it would be better if it was available 24/7 and there was also a telephone option. If players get into trouble in the middle of the night, they will have to wait hours to get a response through email.

Overall, Happy Luke still have some improvements to make in order to live up to their self-hype. However, if they could make the suggestions listed then there is no reason why they cannot become a top, well-respected casino in the near future.

91 %


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